Shipping policy

01

General Information

All orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays will be processed the next business day. Once your order has been dispatched you will receive a confirmation email with your tracking details.

02

Shipping Within Latvia

We offer fast and reliable delivery across all of Latvia.

03

International Shipping

We ship worldwide. International delivery typically takes 5 to 14 business days depending on your country and local customs.

⚠ Please note — international orders may be subject to customs duties and import taxes. These fees are the responsibility of the customer and are not covered by Femora.

04

Order Tracking

Once your order has been shipped you will receive an email with your tracking number. You can use this to follow your package every step of the way.

05

Lost or Damaged Orders

If your order arrives damaged or does not arrive at all please contact us at shopfemora@gmail.com within 7 days of the expected delivery date. We will do everything we can to resolve the issue quickly.

06

Important Notes

• Femora is not responsible for delays caused by customs, weather, or courier services.
• Please ensure your shipping address is entered correctly at checkout.
• We are unable to redirect orders once they have been dispatched.

Questions?

We are here to help

Paula Lejiņa iela, Riga, Latvia  ·  Mon–Sat 10:00–19:00